Impact assessment for ongoing deliveries
COVID-19 had and has an impact on 3SS as it does on any other company. 3SS is in the position to maintain a high level of productivity and reliability for our clients and partners.
It begins by keeping our employees safe and healthy, continues by providing the means and guidelines for working productively in this changing environment, and extends beyond the actual employees to their families.
Apart from helping with individual productivity, 3SS expands the methods and processes of the Scaled Agile Framework (SAFe) to facilitate the crucial PI Planning Workshops remotely. While this will never be as efficient as the face-to-face workshops, it is far better than not doing it at all. SAFe itself provides excellent and updated guidelines for doing so, and 3SS will adopt, implement, and share them with our clients and partners.
Concerning the potential delay of hardware, 3SS is preparing to work on alternatives if and when necessary. For our ongoing projects, we have the required equipment to keep working.
3SS has enabled remote-work for employees by providing laptops, development, and test devices as well as VPN-routers for managed networks.
Despite all of this, it would be foolish to assume that there won’t be an impact on productivity. But we are convinced that this impact will be minimal overall and certainly much smaller than in other organizations.
We have the means, the people, the skills, and the attitude to get through this period successfully with our clients and partners.
Actions to mitigate COVID-19 impact
All actions taken by 3SS serve three primary purposes
- Keep our employees safe
- Keep our employees informed
- Keep our productivity high
To these ends, we started taking official measures as early as February 26th and have been taking further steps based on the quickly evolving situation.
Below is a summary of the implemented and planned measures.
- General travel ban
- Banned handshakes
- Canceled all company/team events until further notice
- Banned all external people from our offices
- Established drop-off zones for deliveries outside the offices
- Established an additional daily office cleanup with disinfectants in all locations
- Distributed anti-bacterial soap for washing hands in all offices
- Distributed anti-bacterial disinfectants for cleaning surfaces in all offices
- Issued list of recommendations, what everybody can and shall do
- Cleaning hands frequently (included 2 minutes video on how to wash them properly)
- Self-quarantine if you are sick or suspect to have been exposed
- Seek medical attention, if you show symptoms (fever, cough, shortness of breath)
- Don’t panic
- Be kind
- Recommended to avoid contact with people coming from infected countries
- Recommended to minimize exposure such as using public transport or meeting groups of people
- Recommended to order food rather than going to restaurants
- All employees are requested to work from home unless technical reasons are preventing this
- Offered help to schools for setting up a remote teaching platform to mitigate the impact of a school shutdown
- Stressed the importance of personal hygiene (body and workplace)
- Shared FAQ about COVID-19 (based on the WHO web site)
- What can I do to protect myself and prevent the spread of disease?
- How likely am I to catch COVID-19?
- Should I wear a mask to protect myself?
- What are the symptoms of COVID-19?
- How long is the incubation period for COVID-19?
- Should I worry about COVID-19?
- Explained difference between epidemic and pandemic
- Emphasized importance of personal and workplace hygiene
- Issued guidelines for keeping projects going and productivity high despite travel ban (e.g., via remote PI Planning workshops)
- Prepared infrastructure for a full work-from-home scenario such as VPN routers, test-devices, and other required hardware
- Provided guidance for working from home productively
- Encourage further social distancing
- Offer aggregated shopping/ordering of supplies instead of individual visits to the stores
- Continuously sharing facts and resources to keep track of the situation globally
- Proactive communication to our clients and partners about how 3SS remains productive and reliable during this period
- Share 3SS measures for ongoing project execution with clients and partners
- Find alternatives for potential lack of hardware (e.g. STB) to prevent project delays (e.g., using official Android TV developer devices (ADT-3) in Android 10 projects)
- Establish a remote-schooling platform to minimize the impact of having the kids at home while at the same time working from home