Canal Digital OnePlace
Next-gen Android TV UI powers Canal Digital’s OnePlace on Satellite and OTT
Canal Digital wanted a breakthrough UI for its new Android TV-based satellite and OTT platform. They chose us to help launch OnePlace, and to deliver a world-class TV experience to nearly 850,000 subscribers in Norway, Sweden, Denmark and Finland.
Canal Digital AS, the Nordic region’s largest multichannel TV provider, wanted to take advantage of all the attractive features of today’s Android TV for its new satellite and OTT offering. Canal Digital wanted an ultra-friendly set-top box UI that would deliver a seamless user experience between linear satellite, streamed and on-demand content, presenting all relevant and available channels in one single channel array, tailored to each subscriber. The solution needed to enable harmonized search across all available sources, including third party apps from Android and recommendations. A core goal was to help viewers get the most from Google’s rich Android TV feature set, including Google Cast, Google Play Store and Google Assistant for voice control and unified search across all apps with prioritized results. We delivered, and the next-gen UI went live in February 2018. Tone Krohn Clausen, Canal Digital Chief Product & Digital Officer, said: “We are proud and happy to provide OnePlace to our customers in the Nordics, with its unique user experience combining both linear and on-demand content tailored in a personalized way…Being a successful super-aggregator of content requires us to seamlessly combine and display content to individual customers based on their preferences. The user experience is crucially important, and we are very happy for the support from 3SS to overcome these challenges and get it right.”
In 2019, a year on after launch, the innovations keep coming. OnePlace now offers subscribers these extra functionalities:
- Start-over for additional viewing convenience
- “Coming soon” teaser promotions to highlight future content assets which subscribers will be able to view when available
- Display of already-subscribed services, so the user knows at a glance whether an item of content or service is already a component of his or her package
The commercial potential and attractiveness of OnePlace has been further enhanced with the “MixPanel” analytics tool which enables Canal Digital to capture and interpret user behavior on all devices. Now, Canal Digital can offer subscribers cross-platform promotions closely aligned with individual viewing preferences.
Additionally, we helped Canal Digital to embrace today’s cutting-edge development principles including SAFe (Scaled Agile Framework) which are transforming Canal Digital’s ability to deliver great new services more rapidly. Through regular workshops, concurrent work streams, project update sessions, all parties know the status of objectives and where they are in the progress of a detailed roadmap of deliverables. Henke Erichsen, Canal Digital CTO & CIO, said: “The scaled agile development methodology (SAFe) has been a revelation, and it has ignited a revolution in the way we approach product- and technology development at company level. With SAFe, we now have a much more transparent, predictable and efficient development process, and our subscribers are reaping the benefits.”
About Canal Digital
Canal Digital was established in 1997, its primary purpose being distribution of television programs, and conducting activities related to broadcast and entertainment. Canal Digital proposes a rich content offer to customers, with over 140 TV channels to choose from. Close to 850,000 DTH households across the Nordics choose Canal Digital as their entertainment platform. Canal Digital has a strong HD position, and presented 3D content as early as 2010. Through the Canal Digital streaming service, we offer video on demand (VOD) and Web TV.
“The user experience is crucially important, and we are very happy for the support from 3SS to overcome these challenges and get it right.”
Tone Krohn Clausen (Chief Product & Digital Officer, Canal Digital)